The Fearless Organization Scan

In partnership with Professor Amy C. Edmondson of Harvard Business School

Those who have read Professor Edmondson's book "The Fearless Organization" will know that psychological safety is required for team high-performance. Psychological safety is defined as "a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes".

Psychological safety: the gateway to success

If you do not feel safe in a group, you are likely to keep ideas to yourself and avoid speaking up, even about risks. Furthermore, if mistakes are held against you, you then look to avoid making mistakes and so stop taking risks, rather than making the most out of your talents. Low psychological safety, therefore, gets in the way of both team performance, innovation, learning, and personal success.

For you to be successful in your team, and "as a team", psychological safety is the enabler. This insight is the result of almost 30 years of research by Edmondson, supported and reinforced by an extensive five-year research program (Project Aristotle) among 15,000 employees done by Google. Link

The Fearless Organization Scan in your organization

In collaboration with professor Amy C. Edmondson, we have developed The Fearless Organization Scan. This scan maps how team members perceive the level of psychological safety in their closest context. To improve team performance, it helps to know the Psychological Safety levels in your team, as this is a critical predictor of how your team will learn and work together. By improving the level of psychological safety, you significantly increase the likelihood of team success.

Psychological safety: the signature trait of successful teams

Research undertaken by Harvard clearly shows that organizations with a higher level of psychological safety perform better on almost any metric, or KPI, in comparison to organizations that have a low psychological safety score.

Start a conversation

We, and our Fearless Organization Scan partners in NZ, Canada and Australia can help you assess the levels of psychological safety in your organization, and co-design approaches to help you build this.

Get in touch and start a conversation, or if you just want to say hello, contact: inquiries@fearlessorganization.com

Psychological safety on four axes

In The Fearless Organization Scan psychological safety is measured on four dimensions, which are reflected in the scan report.

Attitude to risk & failure

The degree to which it is permissible to make mistakes.

Open conversation

The degree to which difficult and sensitive topics can be discussed openly.

Willingness to help

The degree to which people are willing to help each other.

Inclusivity & diversity

The degree to which you can be yourself, and are welcomed for this.